Company: XMC Sponsorship & Experiential Marketing Agency
Title: Account Manager
Team: Account Services
Type: Full Time
Location: Toronto / GTA
COMPANY OVERVIEW
XMC is an award winning Canadian-based marketing agency that believes Experience is Everything. This belief informs our strategic approach for creating organic moments and delivering consumer engagements that capture interest and drive memorable campaigns. Our data-first thinking allows us to integrate the consumer experience through multiple channels including Sponsorship, Experiential Marketing™, and media that deliver beyond expectations for brands.
ROLE OVERVIEW
The ideal Account Manager has a passion for bringing new ideas to life! They are a team player with a “hands on” approach. They are comfortable working both independently and within a team environment and are committed to growing and mentoring direct reports. They are a dynamic thinker with a positive approach to thought leadership. They build relationships with clients and deliver consistent results that meet or exceed client expectations.
This role includes the planning, execution and measurement of programs and projects within the parameters of the overall client brand strategy. The Account Manager will assist in proposal development and budget creation. They will manage program timelines and deliver flawless brand experiences from start to finish, effectively delegating tasks to Account Coordinators. As the point of contact for day-to-day client operations, they will be responsible for providing program updates both internally and to client and will work alongside Senior Management to grow the business and provide proactive solutions to client challenges.
CORE RESPONSIBILITIES
Overall
Executional lead on all client programs, ensuring on-time and on-budget delivery. Contributing to planning, project management, execution and reporting. This may include some resource planning and delegation to account coordinators and other team members.
Project Management
Owner of project timelines, ensuring all key stakeholders (internal and external) are held accountable to deadlines for production, execution and reporting.
Client Communication
Client relationship building, and client and stakeholder management including anticipating and managing potential challenges on specific projects. Ensuring ongoing and trusted two-way communications with clients. Provides regular and timely communication with account team for overall client account coordination and success.
Client Strategy
Contribute to client strategy including providing innovative ideas, exploring new opportunities for client success, and continuous improvement. Provides regular and timely communication with account team for overall client account coordination and success.
Budget Support
Support Senior Manager with building, tracking and reconciliation of all program budgets.
XMC Culture & Morale
Contributes to sharing ideas, enabling the success of others, and possessing a positive attitude on a day-to-day basis.
SKILLS & EXPERIENCE
Post-secondary degree, ideally in Business or Marketing.
3+ years of related agency and/or experiential marketing experience.
Experience in project management, particularly in the marketing landscape.
Experience with Integrated Marketing Campaigns.
Experience managing a direct report.
Experienced Manager of client projects and events
Ability to effectively develop and communicate ideas to client and internal senior team.
Ability to establish and grow trusted relationships.
Team player with a positive attitude.
Exudes calmness under pressure.
Knowledge of Microsoft Office programs.
Experience within the sport industry an asset.
XMC'S VALUES
X-Factor Excellence: We aspire to work with people who treat others with empathy and respect, champion positive candor, and foster resilience to bounce back from challenges with a positive mindset.
Trust & Credibility: We take ownership of our actions, pursue excellence through high standards, and build trust by establishing a foundation of reliability and credibility.
Culture Creators: We approach challenges fearlessly through a “can-do” approach that earns us the respect of clients. We instill confidence through exemplary leadership, celebrate achievements as a united team and nurture an environment that promotes continuous development for sustained growth.
Harmonious Collaborators: Seamless collaboration allows our teams to achieve our shared goals, encourage curiosity, and foster an open exchange of ideas and perspectives that drive innovation and client success.
XMC is dedicated to Equal Employment Opportunity, actively seeking, and retaining highly qualified employees without regard to race, national origin, religion, sexual orientation, gender, age, or disability.
If you are interested in the position, please send your resume in confidence to Bryan Fautley: bryan@xmc.ca
Stay up to date on job opportunities on Instagram: @xmcmarketing
About XMC: Founded in 2006, the XMC Group of Companies and its dynamic team of industry professionals provide strategic counsel, negotiation, execution, data analytics and measurement of sponsorship and Experiential Marketing™ programs and services. By leveraging a shared passion for sport, music, culture and cause, XMC connects with consumers, creates deep engagement, and inspires target action. With over $2.1B in deals negotiated, activated and/or evaluated, XMC delivers client success by taking ownership, inspiring confidence, and exceeding expectations.
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